Tru By Hilton Brooklyn

The location is phenomenal. Water pressure was great. I loved the built in extra security for the door. Breakfast was usually great. I loved that there were so many options. I also loved the lounge.

The room was good, there were old stains on the duvet. I really loved the shower, the lighting was dim in the bathroom for makeup. My necklace fell down the drain totally my fault for leaving it on the shelf above. The staff was so helpful with this and sent someone to retrieve it while I was out. I didn’t get to thank the man in person but I left a tip in an envelope for him. This was truly above and beyond, I’m so thankful as it was very sentimental.

We really enjoyed the social space including the coffee and tea that are available any time. It's a great place to gather with the people you are travelling with. The rooms are very well appointed. Plenty of place for your luggage and room to sit and desk area. LOVE that the sink is in the bathroom area. The staff was wonderful and helpful.

Everything staff are very kind and helpful and understanding best staff I’ve seen

The room was very smartly laid out with tons of hooks and storage space. The location in Gowanus was very convenient for me and there are many breweries nearby. I didn’t use the common spaces but they looked good. Check in staff were super friendly.